Posted by foss from Brisbane, Australia
After a big days driving we stopped and stayed at the Landsborough Lodge. The owners were so friendly & helpful which was much appreciated. We had a very spacious family room which was great for the kids to move around, and a swimming pool was great after a long drive. We had dinner at the Turf n Surf Restaurant and our meals were not only huge they were delicious & great value for money and the owners made you feel so welcome. I recommend people stop in Barcaldine & see some of the beautiful outback attractions and make sure you and also spend the night at this Motel, highly recommended.
Posted by Kiwitravellers from Tasman New Zealand, New Zealand
Unfriendly welcome. Rubbish in bathroom bin from previous guests. Very rudely treated by owner at restaurant. Which was part of complex. Laughed at when complained about food etc. Would not recommend to other NZ'ers who are travelling out that way. Or anyone for that matter and that fact that our experience followed us back to friends we were staying with (In Dysart)was unbelievable.
Response from Landsborough Lodge Motel
Unfortunately this guest give poor foreign tourists a bad name. This lady was probably the most difficult person we have encountered in all the years that we have owned hotels and motels. She was not treated rudely in the restaurant in fact as many witnesses saw she totally embarrassed herself by making the biggest scene you have ever witnesses over a little error by the waiter, so much that other customers were laughing at her!!! The owner tried to rectify the problem but the lady was so irrational she left the restaurant without touching her main meal. The next morning by herself she came to reception and was so rude as to tell us how bad our food was (when she didn't touch her meal) and that Barcaldine was such a bad town and to make it worse totally insulted Australia altogether, not to mention the foul language she used, it is such a shame that such a miserable women gives New Zealand travellers a very bad name. We have had many international visitors stay with us who have nothing but good things to say, many have even become return guests.
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